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Version 1.2 Not Refreshing

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Chad_Tuinstra View Drop Down
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Joined: 10 Feb 2011
Posts: 2
  Quote Chad_Tuinstra Quote  Post ReplyReply Direct Link To This Post Topic: Version 1.2 Not Refreshing
    Posted: 10 Feb 2011 at 9:11pm
I upgraded to the new version (1.02), but now it shows the previous information from the last time I opened the application.  For example, when I go to a thermostat, it shows the wrong temp until I change something like up/down the temp, then it will update with the new settings.  Also it will show an area as being armed, when actually it's not.  I can tell from the activity logs the true status. 
 
I can't trust this application now at all.  I would really like to have the earlier version back, at least I could trust what it said.
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aaron.ard View Drop Down
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Joined: 24 Jul 2008
Location: New Orleans, LA
Posts: 599
  Quote aaron.ard Quote  Post ReplyReply Direct Link To This Post Posted: 11 Feb 2011 at 11:52am
Chad,

We are working on a fix and there will be an update soon. I believe you can force the program to close by pressing twice on the round button, pressing and holding on the snap-link iphone icon, and closing the app.

Aaron
Aaron Ard
Home Automation, Inc.
Embedded Systems Engineer
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acelecnj View Drop Down
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Joined: 19 Jul 2010
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  Quote acelecnj Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2011 at 8:58am
We are having the same complants, it appears it will update but had to sit on the screen a while.  This is a issue as the users are now gettingthe wrong information if they glace at it then it changes a minute later.
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circtsplus View Drop Down
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Joined: 11 Aug 2008
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  Quote circtsplus Quote  Post ReplyReply Direct Link To This Post Posted: 16 Mar 2011 at 8:27am
Is it possible for us to go back to the previous version?  This is getting to be a problem with client complaints!  The software needs to be able to give the correct information when you look at the screen.
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aaron.ard View Drop Down
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  Quote aaron.ard Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2011 at 8:29am
I have a new version that should resolve the issue pending for approval with apple... shouldn't be long guys. Thanks for your patience.

Aaron
Aaron Ard
Home Automation, Inc.
Embedded Systems Engineer
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Chad_Tuinstra View Drop Down
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Joined: 10 Feb 2011
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  Quote Chad_Tuinstra Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2011 at 12:13pm
Sweet!  Clap
 
Thanks. 
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