HAI Forums Homepage
Forum Home Forum Home > Snap-Link > Snap-Link Mobile for iPhone
  Active Topics Active Topics
  Login Login

Snaplink Mobile info incomplete

 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Topic: Snaplink Mobile info incomplete
    Posted: 05 Jan 2015 at 7:07am
Since Updating my iPhone 5 to the latest iOS 8.1.2 the status and events items are coming in incomplete ie system was armed by Ron at 5:45 PM ; snap link shows :

Ron
1/4 5:45 PM

It used to show:

Ron Away Showroom
1/4 5:45 PM

My old iPhone 3S with iOS 6.1.3 and Snaplink 1.10 still shows the complete info.
I waited at least a month after 8.1.2 was announced before updating from the last iOS 7 .
Does Leviton/HAI not check their devices when Apple advises them of an update?
Back to Top
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2015 at 7:09am
My iPhone 5 is running Snaplink mobile Ver 1.12
Back to Top
paahome View Drop Down
Dealer
Dealer


Joined: 29 Aug 2008
Posts: 21
  Quote paahome Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2015 at 11:26pm
My iPhone 5 is running the current version from the App Store with no issues.
Back to Top
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2015 at 1:17pm
R u using i0S 8.1.2 ?
Back to Top
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Posted: 06 Jan 2015 at 1:42pm
I have exact same problem with my hen 4ipad
Back to Top
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jun 2015 at 10:03am
Still having the same issue. Snaplink Mobile for iPhine Ver 1.12.
IPhone 5 iOs Ver 8.1.2 and iPad 4th Gen Ver 8.3
Both Status and events show only the name of the person arming or disarming the system eg Ron with the date and time. It does not show the actual event ie Ron Away or Ron Off.
Does HAI or Leviton monitor this forum?
Back to Top
ron@advancedhomesystems.com View Drop Down
Dealer
Dealer


Joined: 11 Aug 2008
Posts: 15
  Quote ron@advancedhomesystems.com Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2015 at 12:21pm
I now have iPhone 6 Ver 8.4.1 and still have same problem with SnapLink V1.13
Will this ever get fixed????
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down