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SNAPLINK DRIOD RAZR ABEND |
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petew@csmicorp.com ![]() Developer ![]() Joined: 21 Jun 2012 Posts: 5 |
![]() ![]() ![]() Posted: 05 Dec 2012 at 11:57am |
I have a DRIOD RAZR with SNAPLINK 1.6 installedAndriod Version 4.0.4 Kernel 3.0.8-g29cf5e7 build 6.7.2-180_DHD-16_M4-31OmniPro II Firmware 3.10A
The DRIOD RZR gets a local WI-FI address from an ASUS RT-N66R router with a local address assigned 172.16.226.187 Security WPA2PSK Link Speed 65Mbps and Excellent Signal Strength "Unfortunately, SnapLink has Stopped" Options are Report or Ok. I did Report and in discription I But "Abend Pete Watters Petew@csmicorp.com". Since I did the "retreive data" immeditaly the account was not saved. So I re-launched SNAPLINK and settup the account but selected "OK" and did not retreive data but saved the account. Now Launching SNAPLINK the menu screen comes up but it will operate for a very short time and I can status information and events but if I select any other menu item it abends immediatly. It will always ABEND after less than 3-45 seconds but some times you can get to Status or Events and they will display before it ABENDS The ABEND Message is always "Unfortunately, SnapLink has stopped" I am at my wits end because I remember the keys Any one have any idea what the problem could be Is there a test site I could try to connect to see if the problem is with my OmniPro II and Network setup or with SNAPLINK on my ANDRIOD RAZR
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ehomecontrol ![]() Dealer ![]() ![]() Joined: 11 Aug 2008 Location: Los Angeles Posts: 8 |
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Pete - From info. you provided, appears⚡to be your Android RAZR i.e., SOFTWARE work in progress. Deductive reasoning leads to Android kernel or perhaps buffer issue. If Snap-Link continues (in) failing to load... check 'local' address. What you describe as local looks public? Slightly familiar w/ ASUS RT-N66R, is the IP (172.16.226.187) assigned to RAZR from router's allocation table? Also suggest updating ASUS firmware 3.0.0.4.176+ & confirm RAZR is compatible w/ dual band routers. PS> What do you mean by 'ABEND'?
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petew@csmicorp.com ![]() Developer ![]() Joined: 21 Jun 2012 Posts: 5 |
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What I mean by an ABEND is when I get the message ““Unfortunately,
SnapLink has stopped” with options “Report or OK” and SnapLink needs to be
restarted. The ASUS RT-N66R software has been updated to 3.0.0.4.260 and the results are the same The ASUS RT-N66R Router is a Duel Band Router SSID 2.4Ghz is Loki and
the SSID for the 5Ghz is Porthos. Only LOKI is seen on The Android RAZR but iPad’s
sees both. SNAPLINK for iPad works on both Local Networks. It also works for
SuperLink for Andriod on the Local Network LOKI. It also works for SuperLink on the Andriod RAZR for remote networks
Local is where the IP Address for the Android RAZR is assigned by the
ASUS RT-N66R using its DHCP Server. This IP Address range is 172.16.226.2-254
and is on the Private Side of the ASUS Router Firewall. The IP Address of the
OmniPro II Controller is 172.16.14.14
Remote is where the IP Address for the Android RAZR is assigned by a
source outside the local Network like Starbucks. The results are the same for
both Remote and Local access. The Remote IP Address is a Public Address that
has port forwarding established for port 4369 The SNAPLINK for Andriod ABEND is consistant for both remote and local network Wireless Connection of the ANDRIOD RAZR. In diagnosing the problem if there was a site I could access from my DRIOD RAZR where we new that SNAPLINK was working we could isolate the areas of research. |
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